Grundium Strengthens U.S. Operations with a Dedicated Support Team

In light of the increasing demand for our acclaimed Ocus® digital microscopy devices and our expanding customer base, Grundium is thrilled to announce a strategic expansion of our customer service operations.

May 1, 2024

Today, May 1st 2024, we are launching a dedicated support team based in the United States, along with our recently expanded US sales team. This move marks a significant focus on the US market, demonstrating our dedication to providing immediate, adept, and localized service to our valued customers and those exploring the forefront of digital microscopy. 

A Partner for Innovation and Reliability

Grundium is here to be your partner in innovation and reliability, whether you’re delving into the latest in digital microscopy, seeking reliable solutions for critical analysis, or are already a valued user of our Ocus® devices. Our US teams are excited to empower you with information and support, assisting you in fully utilizing the potential of digital microscopy technology.

Leveraging Expertise in Digital Pathology for Comprehensive Solutions

Our US sales team’s expertise in digital pathology is extensive and diverse, reflecting the multifaceted applications of our Ocus® scanners. They are skilled at addressing the various ways in which our technology can enhance pathological assessments and educational ventures.

With a comprehensive understanding of the technology and its practical implementations, our team is adept at elucidating how the Ocus® scanners can be integrated into diverse workflows, improving outcomes, efficiency, and educational experiences. Whether leading pathology research or seeking to elevate educational resources for emerging professionals, Grundium stands with you as you navigate the evolving digital microscopy landscape.

Unified Service Experience

The synergy between our US sales and support teams guarantees a cohesive and smooth experience for you. From the first inquiry to ongoing support, every interaction with Grundium is effective, informative, and satisfying.

By investing in a US-based team, we’re growing in numbers and capacity to deliver exceptional service. Our goal is to ensure that every Grundium customer—current or prospective—receives the highest level of service that matches the quality of our Ocus® devices.

As we look to the future, we’re excited by the opportunity to serve an ever-expanding community with the quality and dedication that Grundium is known for.

US Support contact details:

Email: support-usa@grundium.com
Phone: 1-800-746-4176

You can also submit a support ticket on our customer support page.

With Appreciation,
The Grundium Team

Send us a message!

Do you have a question about our devices? Wondering how the Ocus® scanners could be implemented in your workflow? Whatever it is, we are happy to hear from you!

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If you need assistance with your device, please contact customer support.

About Grundium

A global leader in advanced imaging technology, Grundium makes digital pathology and best professional diagnosis available for all life – whether human, animal, plant or other. This is achieved by doing something that nobody else can: applying state-of-the-art mobile technology in digital pathology. Established in 2015 by ex-Nokia engineers, the Tampere-based company is democratizing digital pathology with the Ocus® microscope scanners. The cutting-edge imaging solutions are based on over 20 years of experience in optics, sensors and beautiful high-precision devices. Grundium serves various industries and businesses enhancing quality and processes, protecting human life and safeguarding a clean environment.